Privacy policy
Last Updated: March 5, 2026
This Privacy Policy describes how RBS Customs, LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rbscustoms.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with our Site.
In addition to the specific uses outlined below, we may use information we collect about you to:
Communicate with you
Provide the Services
Comply with legal obligations
Enforce our terms of service
Protect the Services and our users
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term "personal information", we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly From You
Information that you directly submit to us through our Services may include:
Basic Contact Details
Name
Address
Phone number
Email address
Order Information
Billing address
Shipping address
Payment confirmation
Order history
Account Information
Username
Password
Security questions
Shopping Information
Items you view
Items you add to cart
Wishlist items
Customer Support Information
Information you include when contacting us
Providing certain information may be necessary to use some features of our Services.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data").
This may include:
Device information
Browser information
Network connection
IP address
Pages visited
Time spent on pages
Interaction with advertisements
We collect this data using technologies such as:
Cookies
Pixels
Web beacons
Tracking technologies
These tools help us improve the functionality and performance of our website.
Information We Obtain From Third Parties
We may receive information about you from third parties, including vendors and service providers who collect information on our behalf.
Examples include:
Payment Processors
Payment providers may collect:
Credit or debit card details
Billing address
Payment verification information
Service Providers
Companies that help us operate our website, process payments, provide analytics, manage shipping, and support customer service.
Marketing and Advertising Partners
These partners may collect interaction data when you visit our site, open emails, or click on advertisements.
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
Process payments
Fulfill orders
Arrange shipping
Manage customer accounts
Handle returns and exchanges
Send order confirmations and updates
Marketing and Advertising
We may use your information to send marketing communications, including:
Promotional emails
Text messages
Special offers
Product updates
You may unsubscribe from promotional communications at any time.
Security and Fraud Prevention
We use personal information to detect and prevent fraudulent, illegal, or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure.
Communicating With You
We use your information to:
Respond to inquiries
Provide customer support
Improve our services
Cookies
Like many websites, we use cookies to improve the performance of our website and user experience.
Cookies help us:
Remember user preferences
Track website performance
Analyze user activity
Personalize advertising
You can disable cookies through your browser settings, although doing so may affect certain features of the website.
How We Disclose Personal Information
We may share personal information with third parties for legitimate business purposes.
This may include:
Service Providers
Companies assisting with:
Website hosting
Payment processing
Order fulfillment
Data analytics
Customer service
Marketing Partners
Advertising partners who help promote our products and services.
Legal Compliance
We may disclose information when required to comply with legal obligations, court orders, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
User Generated Content
Our Services may allow users to post public content such as:
Product reviews
Comments
Feedback
Any information you post publicly may be visible to others. We are not responsible for how others use publicly shared information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. We encourage users to review the privacy policies of external sites.
Children's Data
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is completely secure.
We retain personal information only as long as necessary to:
Provide our services
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
The right to access your data
The right to request deletion
The right to correct inaccurate information
The right to receive a copy of your data
The right to withdraw consent for marketing
To exercise these rights, please contact us using the information below.
Managing Communication Preferences
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Even if you opt out of marketing messages, we may still send you:
Order confirmations
Shipping notifications
Account updates
International Users
Your personal information may be transferred to and processed in the United States, where our company and service providers operate.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us:
RBS Customs, LLC
1261 Merchants Dr STE 600
Dallas, GA 30132
United States
Phone: 770-783-1826
Email: info@rbscustoms.com
Website: rbscustoms.com