Terms of service

Last Updated: March 5, 2026
Welcome to RBS Customs, LLC. These Terms and Conditions ("Terms") govern your access to and use of our website rbscustoms.com (the "Site") and the services we provide (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Company Information

This website is operated by:
RBS Customs, LLC
1261 Merchants Dr STE 600
Dallas, GA 30132
United States
Phone: 770-783-1826
Email: info@rbscustoms.com
Website: rbscustoms.com

Use of Our Website

By using this Site, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate and truthful information when placing orders
  • Not attempt to interfere with the security or operation of the website
  • Not use the website for fraudulent or harmful activity

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse of the website is suspected.

Products and Services
RBS Customs provides custom printing services including but not limited to:

  • Custom apparel printing
  • Direct-to-Film (DTF) transfers
  • Embroidery
  • Vinyl printing
  • Business branding products
  • Promotional merchandise
  • Custom graphics and designs

All products are subject to availability.
We reserve the right to modify or discontinue any product or service without notice.

Custom Orders
Due to the custom nature of many products:

  • Customers are responsible for verifying designs, spelling, colors, and sizes before approval
  • Once a design is approved and production begins, changes may not be possible

RBS Customs is not responsible for errors that were approved in final artwork proofs.

Pricing

All prices listed on the website are subject to change without notice.
Prices may vary based on:

  • Quantity
  • Design complexity
  • Material costs
  • Production time
  • Shipping requirements

Quotes provided for custom work are valid for a limited time.

Payments
We accept major credit cards and other payment methods available at checkout.
Payment must be completed before production begins unless otherwise agreed in writing.
In certain cases, deposits may be required for large or custom orders.

Order Processing
Production times may vary depending on:

  • Order size
  • Design complexity
  • Product availability
  • Seasonal demand

Estimated production timelines are provided but are not guaranteed.

Shipping and Delivery

Once orders leave our facility, delivery times are determined by the shipping carrier.

RBS Customs is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping addresses.

We are not responsible for lost or delayed packages due to incorrect address information.

Returns and Refunds

Because many of our products are custom-made, we generally do not accept returns or exchanges unless:

  • The product is defective
  • The product was produced incorrectly
  • The wrong item was sent

If there is an issue with your order, please contact us within 5 days of delivery.

Intellectual Property

All content on this website including:

  • Logos
  • Graphics
  • Images
  • Product designs
  • Text
  • Branding

is the property of RBS Customs, LLC and may not be copied, reproduced, or used without written permission.

Customers must ensure they have legal rights to any artwork or logos submitted for printing.

RBS Customs is not liable for copyright or trademark violations related to customer-submitted artwork.

Limitation of Liability

To the fullest extent permitted by law, RBS Customs, LLC shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Purchase of our products
  • Delays in production or shipping

Our total liability shall not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless RBS Customs, LLC and its employees, partners, and affiliates from any claims or damages arising from:

  • Your use of the website
  • Your violation of these Terms
  • Any content or artwork you submit

Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with the revised Last Updated date.

Continued use of our website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms and any disputes related to them shall be governed by the laws of the State of Georgia, United States.

Contact Information
If you have any questions about these Terms and Conditions, please contact us:
RBS Customs, LLC
1261 Merchants Dr STE 600
Dallas, GA 30132
United States
Phone: 770-783-1826
Email: info@rbscustoms.com
Website: rbscustoms.com